Articles
Building cities of the future
Local governments around Australia are implementing strategic plans to place themselves at the forefront of the smart cities revolution. [ + ]
Self-service solution can save millions
A 'citizen self-service' approach can help Australian governments save millions of dollars per year. [ + ]
Delivering safer, more efficient cities
A staggering $1.25 billion investment by Hitachi Data Systems will see the company work with Australian governments to tackle urban challenges. [ + ]
Avoiding the turn on, sign in, drop out dilemma
Unmanaged cloud adoption without identity integration can undermine agency governance. [ + ]
Cybersecurity in an all-digital world
It's no secret that we're living in a digital-first world. [ + ]
Government needs to lead in digital
Can the federal government gain the trust of the public and start leading the way in digital services? [ + ]
Qld Cyber Security Unit getting results
The Queensland government's Cyber Security Unit, established in February 2016, has already helped agencies avoid major effects from cyber threats. [ + ]
Building the digital future of Australia's emergency services
We have a long way to go to reach the digitally powered future that pop culture like Black Mirror depicts. [ + ]
Technology in Government 2017
Australia's premier government ICT showcase returns in August, with a packed line-up of top Australian and international speakers. [ + ]
SA appoints chief advisor on innovation
Tech entrepreneur Dr Tom Hajdu has been appointed as South Australia's chief advisor on innovation, tasked with attracting more entrepreneurial talent to the state. [ + ]
ATO details causes of outages
The ATO has given a glimpse into why a storage area network failure led to complete outages of the tax agency's online services in December and February. [ + ]
DTA revamps myGov portal to lift usability
User frustration at the complexity of the myGov online government services portal has led to a revamp of its design and layout. [ + ]
WannaCry proves govts must stop hoarding exploits: MS
In the wake of the weekend's WannaCry ransomware attack, Microsoft has renewed its call for governments to agree to report vulnerabilities to vendors, rather than exploiting them for espionage purposes. [ + ]
OCX is the missing metric for government agencies
Measurement of operational customer experience can assist in recovery from online failures. [ + ]
Australia needs comprehensive data sharing reform
The Productivity Commission's final report into open government data calls for a new framework for data sharing that would involve comprehensive policy and process reforms. [ + ]