UCaaS vendor collab9 gets US FedRAMP authorisation

US-based collab9 has announced it has become the first unified communications as a service (UCaaS) vendor to secure approval under the Federal Risk and Authorization Management Program (FedRAMP).

FedRAMP is a government-wide program designed to ensure that all US federal information systems comply with the Federal Information Security Management Act of 2002.

Authorised providers are deemed to have met federal security standards and be suitable contenders for federal government contracts.

With the sponsorship of the US Federal Communications Commission, collab9 has secured FedRAMP authorisation for its suite of UCaaS products, including unified messaging integrating voicemail and email, video calls, mobility, IM and telepresence.

Government IT executives have previously been unable to utilise these services due to the lack of approved providers.

“As agencies are increasingly using more cloud services, specialised services like UCaaS solutions are gaining greater entry into the federal marketplace. FedRAMP is cloud agnostic so the authorisation process works for any delivery model or service type,” FedRAMP agency evangelist Ashley Mahan said.

“The federal government’s increasing adoption of all types of cloud services will result in many more specialised services coming through FedRAMP, like UCaaS solutions.”

According to collab9, the company’s data centre infrastructure has been designed to meet federal, state and local government security requirements.

Image courtesy of Pacific Northwest Agricultural Safety and Health Center under CC