Latest Articles

Answering the call to transform our emergency services

While Australia's Triple Zero service has served the community well for over 60 years, the next wave of modernisation is an opportunity to redefine emergency...

Mobility 31 March, 2026

From pilot to public: why alignment makes or breaks AI‍-‍driven customer experience

Internal alignment is often what blocks the road to successful AI‍-‍enabled citizen services.

Digital 19 March, 2026

Updating the Essential Eight for the age of artificial intelligence

The Australian Government's Essential Eight framework needs to be updated for the age of AI, according to Morey Haber of BeyondTrust.

Security 16 March, 2026

Queensland has Australia's highest cybercrime rate: Its new strategy points straight at the access layer

Queensland's new Cyber Security Strategy is a direct response to documented, compounding risk that is getting more expensive every year.

Security 11 March, 2026

Why unified observability is emerging as government's next strategic priority

As citizens demand more from digital services, governments must invest in the infrastructure that maintains reliability, integrity and accountability.

Tech 10 March, 2026

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Cloud
The next frontier: network sustainability is now a governance opportunity

The next frontier: network sustainability is now a governance opportunity

Australian government agencies have built robust sustainability governance and established transparent climate reporting. Now this rigour can be...

Article 24 February, 2026
Digital
From pilot to public: why alignment makes or breaks AI‍-‍driven customer experience

From pilot to public: why alignment makes or breaks AI‍-‍driven customer experience

Internal alignment is often what blocks the road to successful AI‍-‍enabled citizen services.

Article 19 March, 2026
Data Centre
Innovation shouldn’t come at the cost of trust

Innovation shouldn’t come at the cost of trust

In this next phase of development of digital government, success will be defined by ensuring innovation never comes at the cost of trust.

Article 09 March, 2026
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