Articles
Meeting modern citizens' needs with AI-powered government services
Many citizens find themselves experiencing long wait times when pursuing services, or unable to reach real government agents. [ + ]
How the hype around AI obscures its true value
The popularity of AI leads to overuse, overshadowing its genuine value in fields such as healthcare, training and the metaverse. [ + ]
Building security-centric AI: why it is key to the government's AI ambitions
As government agencies test the waters of AI, public sector leaders must consider how they can secure and protect their investment. [ + ]
State government agencies still struggling with securing user access
Audit reports have shown that Australian government agencies in four states experience challenges with privileged access management. [ + ]
Balancing digital innovation and cybersecurity in the public sector
Balancing digital innovation with cybersecurity is not an easy task; however, it is one that public sector CIOs must tackle head on. [ + ]
Zombie servers: the silent killers of Australia's cloud budgets and security
It is estimated that between 25% and 30% of all servers and virtual machines are dormant, silently draining resources. [ + ]
Escalating cyberthreats demand stronger global defence and cooperation
A new Microsoft report highlights the growing sophistication and resourcing of nation-state actors and cybercriminals. [ + ]
Five things local councils can do to build cybersecurity resilience
For local governments that are looking to uplift their cyber resilience, there are five impactful actions that can be taken. [ + ]
Improving staff retention in government
How Australian government departments can better manage their people to maximise wellbeing and improve retention. [ + ]
Data streams and city dreams: how real-time data is transforming urban living
We are entering the era of smart cities, where cutting-edge technologies like real-time data improve residents' quality of life. [ + ]
Small IT initiatives delivering greater success for governments
To reduce the costs and political risks associated with large technology project failures, governments are adopting proven practices from other industries. [ + ]
Signs that the data sovereignty discussion in Australia is maturing
Data sovereignty is an important topic and is being spoken about in the public discourse more frequently. [ + ]
Transforming government workflows with AI
Empowering every government worker with AI capabilities might sound ambitious, but today's GenAI tools have a user-centric design that makes it achievable. [ + ]
Harnessing observability to secure Australia's critical infrastructure
Observability will play a strategic role in fostering digital resilience and innovation in Australia's critical sectors. [ + ]
Securing major events takes over a decade of strategising
Eight years out from Brisbane 2032, there are two remaining 'live' opportunities for organisers to observe security planning in action — one of which is in Paris. [ + ]