Digital

Local governments need to improve digital services: report

26 November, 2024 | Supplied by: ReadyTech

ReadyTech's Customer Centricity Report 2024 shows community members are seeking faster, easier access to council services online.


SA council engages Atturra for TechnologyOne deployment

05 November, 2024 by Dylan Bushell-Embling | Supplied by: Atturra

South Australia's City of Tea Tree Gully Council engaged technology services company Atturra to help deploy TechnologyOne’s property and rating platform.


Snowflake partners with Vic shared services agency

28 October, 2024 by Dylan Bushell-Embling | Supplied by: Snowflake Inc.

The Victorian Government's shared IT services agency, Cenitex, has signed a procurement ageement with data platform provider Snowflake.


Vic Government signs state purchase contract with ServiceNow

21 October, 2024 by Dylan Bushell-Embling | Supplied by: ServiceNow Australia Pty Ltd

The Victorian Government's state purchase contract with ServiceNow will provide more than 100 agencies with streamlined access to the company's solutions.


Councils pressed to embrace technology

02 October, 2024 by Dylan Bushell-Embling

A survey of Australian homeowners found that local councils are facing growing pressure to digitally transform their operations to meet evolving customer demands.


Council appoints 'Change Champion' to help strengthen digital culture

05 September, 2024 | Supplied by: TechnologyOne

Noosa Shire Council has appointed its first 'Change Champion' to help drive the adoption of modern capabilities across its 500-strong team.


ANAO picks xAmplify as main managed services provider

03 September, 2024 by Dylan Bushell-Embling

The Australian National Audit Office has selected xAmplify and partner A23 as its main managed services providers for the next three years.


Databricks announces Data and AI Academy for Queensland Government

30 August, 2024 by Dylan Bushell-Embling | Supplied by: Databricks

The Databricks Data and AI Academy will seek to provide staff from within Queensland Government agencies with data, analytics and AI skills.


Government services failing to engage younger Australians: report

20 August, 2024

R/GA’s Gen One Report finds government services are failing to engage Australia’s largest demographic.


NSW Government website aims to help make good digital citizens

12 August, 2024

A new NSW Government website aims to help people have respectful online conversations and mitigate cyberbullying for young people.


Workday added to DTA's Software Marketplace

02 August, 2024 by Dylan Bushell-Embling | Supplied by: Workday

Workday software has been added to the Digital Transformation Agency's Software Marketplace under the new category of ERP products and services.


Austroads contracts MATTR to enable mobile driver's licences

31 July, 2024 by Dylan Bushell-Embling

Austroads has announced that MATTR will provide the DTS capabilities that will underpin Australia's mobile driver's licence ecosystem.


AI chatbots have an "empathy gap" that puts children at risk: research

30 July, 2024

A new study proposes a framework for "child-safe AI" following recent incidents which revealed that many children see chatbots as quasi-human and trustworthy.


Victorian OPP implements new case management system

23 July, 2024 by Dylan Bushell-Embling | Supplied by: Appian Software Australia Pty Limited

Victoria's Office of Public Prosecutions' new criminal case management system, Amicus, has been built on the Appian AI Process Platform.


Supporting sustainable employment for neurodivergent individuals

22 July, 2024 | Supplied by: DXC Technology

A survey has found that 91% of Australians believe organisations should do more to support long-term employment for neurodivergent individuals.


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