Tackling AI complexity and trust in the Australian public sector
03 March, 2025 by Scott Cass-Dunbar, Health and Public Sector Lead, Avanade Australia | Supplied by: Avanade Australia Pty LtdIn a sector where much time and energy is spent on repetitive tasks, AI's ability to process vast amounts of data and automate routine tasks has been a game changer.
AI agents: enhancing public sector efficiency and citizen engagement
26 February, 2025 by Lysandra Schmutter* | Supplied by: DXC TechnologyAI agents have the potential to transform public sector efficiency and elevate citizen engagement to new heights.
Australia's 'digital divide' is growing
20 January, 2025 by Mark Williams*As the cost-of-living crisis intensifies, research reveals a growing digital divide in Australia, with the gap worsening since 2022.
Adopt or lag: digital workspaces in government
13 December, 2024 by Kate Adams* | Supplied by: Unisys Australia LtdEmbracing digital workplaces will benefit Australian government agencies and enable a transformative shift in public service capabilities.
Local governments need to improve digital services: report
26 November, 2024 | Supplied by: ReadyTechReadyTech's Customer Centricity Report 2024 shows community members are seeking faster, easier access to council services online.
SA council engages Atturra for TechnologyOne deployment
05 November, 2024 by Dylan Bushell-Embling | Supplied by: AtturraSouth Australia's City of Tea Tree Gully Council engaged technology services company Atturra to help deploy TechnologyOne’s property and rating platform.
Snowflake partners with Vic shared services agency
28 October, 2024 by Dylan Bushell-Embling | Supplied by: Snowflake Inc.The Victorian Government's shared IT services agency, Cenitex, has signed a procurement ageement with data platform provider Snowflake.
Vic Government signs state purchase contract with ServiceNow
21 October, 2024 by Dylan Bushell-Embling | Supplied by: ServiceNow Australia Pty LtdThe Victorian Government's state purchase contract with ServiceNow will provide more than 100 agencies with streamlined access to the company's solutions.
Councils pressed to embrace technology
02 October, 2024 by Dylan Bushell-EmblingA survey of Australian homeowners found that local councils are facing growing pressure to digitally transform their operations to meet evolving customer demands.
Council appoints 'Change Champion' to help strengthen digital culture
05 September, 2024 | Supplied by: TechnologyOneNoosa Shire Council has appointed its first 'Change Champion' to help drive the adoption of modern capabilities across its 500-strong team.
ANAO picks xAmplify as main managed services provider
03 September, 2024 by Dylan Bushell-EmblingThe Australian National Audit Office has selected xAmplify and partner A23 as its main managed services providers for the next three years.
Databricks announces Data and AI Academy for Queensland Government
30 August, 2024 by Dylan Bushell-Embling | Supplied by: DatabricksThe Databricks Data and AI Academy will seek to provide staff from within Queensland Government agencies with data, analytics and AI skills.
Government services failing to engage younger Australians: report
20 August, 2024R/GA’s Gen One Report finds government services are failing to engage Australia’s largest demographic.
NSW Government website aims to help make good digital citizens
12 August, 2024A new NSW Government website aims to help people have respectful online conversations and mitigate cyberbullying for young people.
Workday added to DTA's Software Marketplace
02 August, 2024 by Dylan Bushell-Embling | Supplied by: WorkdayWorkday software has been added to the Digital Transformation Agency's Software Marketplace under the new category of ERP products and services.
