Articles
Future-proofing the Australian public service
For any organisation today, having a digitally skilled labour force is more critical than ever, and the public service is no exception. [ + ]
Data security and sovereignty in the age of vulnerability
Australian businesses and governments must come together to combat new threats by placing data protection and compliance at the forefront of data regulation. [ + ]
AI-powered phone assistance deflects 43% inbound calls
The UK's Derby City Council has supplemented its main switchboard with phone-based AI assistance to deal with inbound resident calls. [ + ]
How government can achieve carbon neutral business travel
Artificially intelligent travel management solutions are coming to the fore in balancing safety and sustainability needs in business travel. [ + ]
Why Australia needs to overhaul its data management
As the Australian Government ramps up pressure on the private sector to close vulnerabilities, the same weaknesses must be addressed across government projects. [ + ]
Building a resilient public sector
Fifty-nine per cent of cybersecurity professionals in the public sector say they're losing the battle against cybercriminals. [ + ]
Privacy and inclusivity: nurturing citizen trust
In an era of rapidly advancing technology, Australians have set a high bar for their digital interactions. [ + ]
PwC scandal highlights information management issues
Organisations have an opportunity now to adopt learnings and ensure the integrity of their own information management practices. [ + ]
Post-digital govt: how data and analytics will change
It's time for Australian government organisations to prepare for when digital itself is insufficient to deliver improved outcomes. [ + ]
Is myGov our secret weapon to disarm SMS scammers?
Online fraud protection investments are constantly challenged by new and inventive workarounds, thanks to creative criminals. Could the answer lie with myGov? [ + ]
Funding shortfall threatens skills sector, says NSW Govt
TAFE NSW is facing a $200m funding shortfall that could lead to closures, course cuts and job losses, according to the state's new Labor government. [ + ]
From data to insight: transforming our future with AI
How can agencies and communities use data to enhance and strengthen capability? By using AI to transform location data into location intelligence. [ + ]
Security in public safety
The public safety industry is holding countless pieces of precious personal information that make it an incredibly appealing target for bad actors. [ + ]
Tech adoption crucial to meet population growth demand
With Australia's population expected to hit 30 million in the next decade, we'll need to leverage technology in order to effectively deliver services. [ + ]
Reworking identity solutions for the digital world
As innovation accelerates and new privacy regulations are introduced, the need for digital identity is clear. How can Australia prepare for the future? [ + ]
