Articles
How to use AI to reach operational maturity
As AI evolves, government agencies and the public sector need to develop an AI strategy or risk falling behind and not delivering to citizen expectations. [ + ]
Gen Z shares a blueprint for resilient economies
To get Gen Z's trust, and secure our collective future prosperity, it will take a combined effort across government, education and the private sector. [ + ]
Improving service delivery in the public sector
Despite ongoing digitalisation, a great deal of business still gets done on paper in both the public and private sectors in Australia. [ + ]
The role of Wi-Fi in smart buildings
From office towers to schools and hospitals, smart buildings utilise technology to improve conditions for their inhabitants while keeping operating costs down. [ + ]
OAIC releases attitudes survey results
The Office of the Australian Information Commissioner (OAIC) has released results from a major survey into privacy attitudes and experiences. [ + ]
Why we urgently need a gen AI regulatory framework
From writing code to composing essays and answering questions to assisting with tasks, generative artificial intelligence (GenAI) is transforming the way people work, study and find information. [ + ]
Fixing the NDIS
Kismet's Mark Woodland was behind a govt saving of $3bn in childcare fraud. He shares his thoughts on the NDIS and how to address its systemic issues. [ + ]
MidCoast Council deploys cybersecurity future-fit architecture
The council has transformed its security approach, moving away from legacy infrastructure and aligning with Essential Eight and Zero Trust. [ + ]
Protecting govt from fraud with digital ID verification
The stakes are high and the regulatory landscape is changing quickly, so fraud protection and detection should be front of mind for government. [ + ]
Improving government supply chain resilience
When government supply chains collapse, few private entities have the resources to backfill, making extreme precision of operation essential. [ + ]
Future-proofing the Australian public service
For any organisation today, having a digitally skilled labour force is more critical than ever, and the public service is no exception. [ + ]
Data security and sovereignty in the age of vulnerability
Australian businesses and governments must come together to combat new threats by placing data protection and compliance at the forefront of data regulation. [ + ]
AI-powered phone assistance deflects 43% inbound calls
The UK's Derby City Council has supplemented its main switchboard with phone-based AI assistance to deal with inbound resident calls. [ + ]
How government can achieve carbon neutral business travel
Artificially intelligent travel management solutions are coming to the fore in balancing safety and sustainability needs in business travel. [ + ]
Why Australia needs to overhaul its data management
As the Australian Government ramps up pressure on the private sector to close vulnerabilities, the same weaknesses must be addressed across government projects. [ + ]