NSW council implements parking fine issuance solution

The Hills Shire Council in NSW has introduced an integrated parking compliance technology solution, vCompliance, to streamline the management of parking infringement collection, in conjunction with the NSW State Government’s Print and Post program. vCompliance is a platform offered by Smarter City Solutions for parking officers to record and send the necessary evidence to Revenue NSW, who can then expedite the parking fine straight to the motorist in a more timely manner.

This technology will replace the more traditional, manual method of processing infringement notices, which can create ongoing delays and a less-than-satisfactory experience for motorists and councils alike. vCompliance has multiple applications and is a scalable solution for municipalities that allows efficient mobile parking enforcement. Licence plate recognition technology is integrated with a smartphone enforcement app, real-time data verification and Bluetooth belt printers to facilitate the issuance of infringements and parking audits.

Michael Edgar, General Manager of The Hills Shire Council, said the program is the perfect example of looking for ways to use technology to improve processes which provide better service delivery, reliability and quality in an environment that also enhances safety.

“The Print and Post program provides a seamless solution, making it more efficient whilst maintaining accuracy. As this technology becomes proven over time, I am confident other regulators will see the advantages,” said Edgar.

Michael Doherty, Head of Business Development for Smarter City Solutions, noted that in NSW it is mandatory for local councils to submit evidence of a parking infringement to the government in order for Revenue NSW to issue the fine, which can cause an unnecessary burden for motorists. Doherty said that vCompliance minimises the input required by a council into the process and ensures that they can opt in to Revenue NSW’s new initiative and expect a streamlined parking infringement process.

“The Smarter City Solutions team are leaders in tailoring solutions for our clients by developing intelligent and customised technologies which can be integrated with both contemporary and legacy systems,” said Doherty.

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