Australia Post completes major network upgrade

Australia Post has concluded a major network upgrade involving improving internet connectivity across around 4000 post offices, deliveries facilities and support offices Australia-wide.

The two-year network upgrade, which included the deployment of a new data network connecting the offices as well as enhanced Wi-Fi connectivity, is now complete.

According to Australia Post CIO Munro Farmer, the upgrade also included the deployment of a collaboration platform to support working from home for those employees able to during the pandemic, as well as the standardisation of the organisation’s 20,000 mobile devices onto a single management platform.

“Customers expect more information in real time and transparency through the supply chain and we are making sure we have the telecommunication infrastructure to deliver for them. By transitioning all of our post offices and facilities to a new, highly resilient and scalable data network, equipping them with Wi-Fi capability and improving internet bandwidth, we are now able to deliver a significantly higher service level at every one of our sites,” he said.

“We will now be able to scale up internet bandwidth when and where we need to, accelerate the onboarding of new services to days rather than weeks and enable new capabilities such as mobile point of sale, Internet of Things (IoT), artificial intelligence and machine learning solutions.”

Australia Post’s partners in the network upgrade program included Cisco, NBN Co, Orro Group, Engage, VMware, Star21 and Telstra.

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