79% of citizens expect self-service council technologies in the next 5 years
Supplied by Civica on Tuesday, 20 April, 2021
This report, based on research conducted in partnership with the Institute of Public Policy and Governance at University of Technology Sydney, seeks to understand what citizens want from their interactions with their local government and how digital technologies can be used to improve services and engagement.
Learn how changes in citizen expectation will drive a new wave in technology-enabled community engagement.
Related White Papers
How to futureproof your tech stack and deliver a unified employee experience
Content is among your organisation’s most critical...
Australian Government strategies for digital transformation — an eBook
This new research report provides inspiration and actionable insights for policy-makers,...
How the Department of Home Affairs maximised DC efficiency
For a department more accustomed to controlling borders, breaking down barriers in connectivity...
