79% of citizens expect self-service council technologies in the next 5 years
Supplied by Civica on Tuesday, 20 April, 2021
This report, based on research conducted in partnership with the Institute of Public Policy and Governance at University of Technology Sydney, seeks to understand what citizens want from their interactions with their local government and how digital technologies can be used to improve services and engagement.
Learn how changes in citizen expectation will drive a new wave in technology-enabled community engagement.
Related White Papers
The advanced operations of a NZ city council — case study
Discover how Upper Hutt City Council, New Zealand, have optimised the management of its city...
Wired and Wireless LAN Access 2019 — a Gartner report
Download this report to identify who is positioned to meet changing requirements for access to...
