79% of citizens expect self-service council technologies in the next 5 years
Supplied by Civica on Tuesday, 20 April, 2021
This report, based on research conducted in partnership with the Institute of Public Policy and Governance at University of Technology Sydney, seeks to understand what citizens want from their interactions with their local government and how digital technologies can be used to improve services and engagement.
Learn how changes in citizen expectation will drive a new wave in technology-enabled community engagement.
Related White Papers
Leveraging the cloud to transform government processes and cut legacy costs
The demand for government services to modernise...
How to alleviate IT headaches and build political capital
Discover how to lower costs by getting rid of on-premises server equipment, configure and...
The holy grail of software engineering: reduce your risk and time of delivery
Learn about a new way to tackle software testing....
