79% of citizens expect self-service council technologies in the next 5 years
Supplied by Civica on Tuesday, 20 April, 2021
This report, based on research conducted in partnership with the Institute of Public Policy and Governance at University of Technology Sydney, seeks to understand what citizens want from their interactions with their local government and how digital technologies can be used to improve services and engagement.
Learn how changes in citizen expectation will drive a new wave in technology-enabled community engagement.
Related White Papers
540 expert IT insights on network security
Discover what industry leaders thought about security awareness and perception, security...
Expert cloud insights for advanced analytics
Learn how to evolve the strategy, architecture, and enablement process for data and...
Unified comms for conservative government budgets
Discover how unified communications helped Noosa Shire Council bring today’s ‘consumer...
