79% of citizens expect self-service council technologies in the next 5 years
Supplied by Civica on Tuesday, 20 April, 2021
This report, based on research conducted in partnership with the Institute of Public Policy and Governance at University of Technology Sydney, seeks to understand what citizens want from their interactions with their local government and how digital technologies can be used to improve services and engagement.
Learn how changes in citizen expectation will drive a new wave in technology-enabled community engagement.
Related White Papers
How full-stack observability can deliver millions in ROI
IT Op teams save millions with hybrid cloud...
A transformative, integrative strategy for your infrastructure value chain
Learn about how a transformative ‘system of systems’ integration approach supports centralised...
Connecting with citizens — private sector tips for public sector success
Learn how to streamline your key regulatory processes and create a connected and transparent...
