79% of citizens expect self-service council technologies in the next 5 years

Supplied by Civica on Tuesday, 20 April, 2021


This report, based on research conducted in partnership with the Institute of Public Policy and Governance at University of Technology Sydney, seeks to understand what citizens want from their interactions with their local government and how digital technologies can be used to improve services and engagement.

Learn how changes in citizen expectation will drive a new wave in technology-enabled community engagement.


Related White Papers

The advanced hybrid solution for power management

Data centre transfer switches normally fall into one of two categories: relay-based...

Your IT Security Checklist for 2023 — strengthen your cybersecurity

Not only can taking these steps reduce your risk,...


  • All content Copyright © 2026 Westwick-Farrow Pty Ltd