79% of citizens expect self-service council technologies in the next 5 years
Supplied by Civica on Tuesday, 20 April, 2021
This report, based on research conducted in partnership with the Institute of Public Policy and Governance at University of Technology Sydney, seeks to understand what citizens want from their interactions with their local government and how digital technologies can be used to improve services and engagement.
Learn how changes in citizen expectation will drive a new wave in technology-enabled community engagement.
Related White Papers
5 critical priorities for the public sector to become digitally ready by 2025
Examine why Australia must step up its digital...
AI revolutionising governance for public good: a deep dive
Learn about AI’s diverse contributions to...
Leveraging the cloud to transform government processes and cut legacy costs
The demand for government services to modernise...
