79% of citizens expect self-service council technologies in the next 5 years
Supplied by Civica on Tuesday, 20 April, 2021
This report, based on research conducted in partnership with the Institute of Public Policy and Governance at University of Technology Sydney, seeks to understand what citizens want from their interactions with their local government and how digital technologies can be used to improve services and engagement.
Learn how changes in citizen expectation will drive a new wave in technology-enabled community engagement.
Related White Papers
Proven digital strategy transforms government operations
Learn about how a NSW Government department automated critical processes and minimised the...
Next-gen government CyberLock security — a case study
Learn how the Department of Transport and Main Roads maximised the security and safety of...
How local council can transform digital assets to power insight and security
Learn how Dunedin City Council eliminated the burden of business reporting, generated new...
