A virtual assistant named Sam has been rolled out across the Queensland Office of State Revenue (OSR). [ + ]

The DTA is exploring ways to enshrine the privacy requirements of the Trusted Digital Identity Framework in legislation or contractual obligations. [ + ]

The Department of Human Services website has received gold certification from the Australian Plain English Foundation. [ + ]

A new inquiry into automated mass transit has been launched by the House of Representatives Infrastructure, Transport and Cities Committee. [ + ]

The Digital Transformation Agency aims to transform government ICT procurement into 'digital sourcing' under its procurement reform program. [ + ]

A new digital assistant named Charles has been rolled out across the myGov website. [ + ]

Former ANZ Bank CTO Michael McNamara will take the role of CIO of the Department of Human Services a year after the departure of its previous permanent CIO. [ + ]

An autonomous public transport vehicle will be trialled by the City of Newcastle in 2019. [ + ]

The Local Government Association of South Australia is negotiating to use the Australian-developed Squiz Matrix software as a new local government CMS. [ + ]

The NSW Government has welcomed input from its New Zealand counterpart that will help inform its life journey mapping initiative. [ + ]

PayPal is now accepted as a payment option by Service NSW and will progressively roll out across all NSW Government agencies that use this website and app. [ + ]

The Cloudera Government Forum will give you strategies for standards-based, cloud-enabled and open source data for meaningful digital transformation. [ + ]

Watch the latest PSN-TV videos on these three essential topics to gain insights into the successful delivery of public services. [ + ]

Kate Foy describes how the NSW Telco Authority is driving transformational change through building the right culture. [ + ]

The value of public data will be investigated at a series of free events for NSW Government employees in Sydney. [ + ]