Digital

DHS picks SAP for welfare payments overhaul

09 August, 2016 by Dylan Bushell-Embling

The Department of Human Services has chosen SAP as the preferred core software vendor for the Welfare Payment Infrastructure Transformation project and is now tendering for system integrators.


IP Australia's 'Alex' resolves 80% of questions

09 August, 2016 by Jonathan Nally

IP Australia's AI-powered virtual assistant 'Alex' resolves 80% of web queries, simplifying interactions and improving customer service through the agency's website.


Govt to review NDIS payment portal hiccups

09 August, 2016 by Dylan Bushell-Embling

The federal government will conduct a review into the NDIS's new MyPlace payment portal after data migration difficulties led to delays in payments to disability service providers.


How the IoT will change your world

08 August, 2016 by Fadi Geha, CEO, Acresta | Supplied by: Simble Solutions Pty Ltd

Government departments and agencies can take advantage of IoT technologies to automate and expedite routine activities, vastly improving efficiency, safety and productivity.


Increasing numbers for My Health Record

03 August, 2016

Minister for Health Sussan Ley says the number of people with a My Health Record has now surpassed four million, which comprises 17% of all Australians.


SA Health wins iAward for HIB platform

03 August, 2016 by Dylan Bushell-Embling

Public health body SA Health has picked up a South Australian iAward for its Health Information Broker state-wide hospital patient record project.


Border Protection's digital transformation is in full swing

27 July, 2016 by David Braue

A measured and collaborative approach has put the Department of Immigration and Border Protection's digital transformation effort on the right track to long-term success.


Transport for NSW adopts expense8 cloud software

25 July, 2016 by Dylan Bushell-Embling

Transport for NSW has expanded its long-standing relationship with Sydney software developer 8common Limited to cover adoption of the company's cloud-based expense management software.


NSW's platform-based IAM reinvention

20 July, 2016 by David Braue

An identity and access management framework is helping NSW Government agencies find a commonality of purpose that has already proved to have significant transformational effects.


Adelaide to host Smart Communities Summit 2017

18 July, 2016 by Dylan Bushell-Embling

Adelaide has been selected to take the reins from the Gold Coast to host the second annual Australian Smart Communities Summit next year.


WA expands Emergency Telehealth service to Broome

11 July, 2016 by Dylan Bushell-Embling

Broome Health Campus has become the 75th site to be granted access to WA's Emergency Telehealth service, which aims to help clinicians provide a 'virtual emergency room' for patients in remote areas.


Putting GovDC migration to the test

11 July, 2016 by David Braue

Like other state agencies, the NSW Board of Studies, Teaching and Educational Standards is migrating to the platform as a service (PaaS) environments within the state's redundant Tier III-certified GovDC data centres.


More responsive government via a single view

08 July, 2016 by David Hope, Vice President & Managing Director, APAC, Pitney Bowes | Supplied by: Pitney Bowes Australia Pty Ltd

Sharing data across departments will help governments boost efficiency while also improving public satisfaction and confidence.


Plain sailing for process management

06 July, 2016 | Supplied by: Promapp

Port Stephens Council now has 1300 business processes mapped, leading to cost savings, better efficiency, more staff collaboration and improved accountability.


Australia should embrace e-voting: AIIA

05 July, 2016 by Dylan Bushell-Embling

With an electronic voting system, the outcome of the federal election would have been known within minutes of the polls closing, the AIIA has noted.


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