HomeMade deploys SAP's BTP

Australian startup HomeMade, which enables self-management of government Home Care Packages for the aged care sector, has adopted SAP’s Business Technology Platform (BTP) to automate its key processes.

Home Care Packages are designed to provide access to personal and clinical care services for older Australians with complex care needs but who still want to live independently in their own homes.

The deployment of SAP’s BTP is aimed at overcoming the traditional limitations of aged care provider models, including the reliance on manual processes with high administration costs, as well as the lack of flexibility, control or choice in Home Care participants.

The SAP BTP implementation took place over a 12-month period. HomeMade worked with SAP AppHaus Network partner Bourne Digital to design, develop and deploy an intuitive, automated, self-service portal.

HomeMade GM Laura Westhorpe said six months in, the portal has improved the efficiency of processes and workflow management and provided greater transparency in terms of service provision.

“HomeMade’s vision is to transform home care in Australia, and we are continuously building our capabilities — whether that’s teams, processes or technology. Leveraging SAP BTP has allowed us to create a solution that better supports older Australians in need of care and given us an exciting and innovative platform that will help us grow,” she said.

“By implementing SAP BTP HomeMade is able to offer faster and more transparent care options to older Australians and their families, while also reducing the money spent on admin fees so that more resources can be put towards improving their quality of life. The work done together with HomeMade and Bourne Digital demonstrates how next-generation technology can have a powerful positive impact when it comes to improving people’s lives.”

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