SA council engages Atturra for TechnologyOne deployment

South Australia’s City of Tea Tree Gully Council has deployed a new property and rating platform from TechnologyOne with the assistance of technology services business Atturra. The deployment builds on the council’s adoption of the TechnologyOne Financials solution in 2020.

The council selected Atturra for the deployment project due to its knowledge of TechnologyOne software and experience in the local government sector, according to the council’s GM for Strategy and Finance Justin Robbins.

“The TechnologyOne Property & Rating platform is very powerful however its standard configuration did not match our established operating methods,” he said. “We could see that Atturra would take the time to fully understand our requirements and then make the necessary adjustments.”

The deployment of the new platform commenced in August 2023 and the customised platform went live on 1 July 2024, Robbins said.

“We managed to synchronise our go-live with the beginning of the new financial year. Systems were turned off on the Friday, work completed over the weekend, and the new platform was up and running by the Monday morning. It all worked seamlessly.”

The project has allowed the council to automate a range of previously manual processes, and improve its reporting capabilities due to the platform’s enhanced data dashboards, Robbins added.

“We had 30 years of data, including ratepayer details, property addresses and valuations stored in our legacy Authority rating system, and Atturra worked closely with us to migrate this to the new TechnologyOne platform,” he said. “The process involved converting from a number of different formats into more suitable data types.”

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