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ATO adopts Nuance virtual assistant

06 December, 2016 by Dylan Bushell-Embling

The ATO is using Nuance Communications' Nina virtual assistant technology to power its own virtual assistant, Alex, which it is using to provide intelligent answers to customer queries.


DTA Chief Digital Officer Paul Shetler resigns

30 November, 2016 by Dylan Bushell-Embling

The inaugural CEO of the former Digital Transformation Office and current CDO of the rebranded Digital Transformation Agency has tendered his resignation.


Victoria's OPP to deploy Knosys knowledge platform

21 November, 2016 by Dylan Bushell-Embling

The Victorian Office of Public Prosecutions (OPP) will deploy a knowledge management system from Knosys to help its solicitors better prepare for and pursue legal cases.


myGov has more than 10m users

15 November, 2016 by Dylan Bushell-Embling

More than $50m is being invested to improve the myGov online portal as part of the government's efforts to improve the digital services.


Digital licences launch in NSW

14 November, 2016

Residents of NSW are now able to download the first ever digital licences on their smartphones and tablets.


DTA enhances Digital Marketplace beta

10 November, 2016 by Dylan Bushell-Embling

The Digital Transformation Agency is making enhancements to the Digital Marketplace digital services procurement portal to accommodate requests from registered buyers and sellers.


NSW adds CA to API supplier lists

03 November, 2016 by Dylan Bushell-Embling

CA Technologies has been selected to join the NSW Government's basic and advanced API management supplier lists and support the state government's Open Data Policy.


Awards open for govt agencies

02 November, 2016 by Dylan Bushell-Embling

Government agencies have been invited to nominate their digital projects for the National Archives of Australia's latest annual Awards for Digital Excellence.


Capgemini, Accenture vie for welfare system project

01 November, 2016 by Dylan Bushell-Embling

The Department of Human Services has shortlisted Capgemini and Accenture for the role of systems integrator for the Welfare Payment Infrastructure Transformation program.


Delivering e-learning training to NSW's local councils

31 October, 2016 by Mark Osborne, Acting Operations Manager, Local Government Procurement

A partnership between Local Government Procurement and ArcBlue Consulting is delivering tailored procurement and contract management solutions to the local government sector.


DocuSign technology adopted by Waverley Council

28 October, 2016

DocuSign technology will be used by Waverley Council as part of its Digital Waverley program.


Archives boss wants more CIGOs

26 October, 2016 by Jonathan Nally

The Director-General of the National Archives has called on all Commonwealth agencies to establish chief information governance officer positions.


Tudge to outline digital plans

26 October, 2016 by Jonathan Nally

Minister for Human Services, Alan Tudge, will use the GovInnovate Summit to outline the federal government's plans to transform service delivery.


Digital Marketplace beta users give positive feedback

25 October, 2016 by Dylan Bushell-Embling

Early adopters of the Digital Marketplace digital procurement portal have been impressed with the beta so far, according to the DTO.


Tech change creates jobs, says Minister

25 October, 2016 by Dylan Bushell-Embling

Despite the headlines about digital disruption and automation wiping out traditional jobs, Assistant Innovation Minister Craig Laundy said technological change creates new jobs and opportunities.


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