Women in AI celebrated
19 June, 2023The NSW Department of Customer Service has congratulated winners of the 2023 Women in Artificial Intelligence Awards.
City of Subiaco upgrades key IT systems
19 June, 2023 by Dylan Bushell-EmblingThe City of Subiaco in Perth will commence the phased rollout of a single enterprise resource planning platform in December.
UniSA helping to protect Defence against bio threats
14 June, 2023 by Dylan Bushell-EmblingUniSA is leading a project involving exploring the potential of consumer wearable devices to protect defence personnel against biological and chemical threats.
Kinetic IT lands $50m ATO contract
09 June, 2023The ATO has selected Kinetic IT as its lead enterprise service management partner.
Tech adoption crucial to meet population growth demand
06 June, 2023 by James Vincent, Australian Chief Technology Officer, NCS NEXTWith Australia's population expected to hit 30 million in the next decade, we'll need to leverage technology in order to effectively deliver services.
Why government needs to embrace smart technologies
01 June, 2023 by Rod Lester, Managing Director ANZ, NICECustomer experience is one of the most essential elements of a government agency, especially when it comes to its contact centre operations.
1901: Inspiration to deliver the future data strategy
25 May, 2023 by Anthony O'Connell, Head of Public Sector & David Colls, Director, Data & AI, Thoughtworks AustraliaCreating a national ecosystem of data that is secure, accessible and reliable needs architecture that enables systemic coordination and local autonomy.
Riverina council tech upgrade to deliver for community
24 May, 2023Edward River Council in NSW's Riverina region is delivering a better customer experience and working more efficiently, thanks to a tech upgrade.
NZ game development rebate welcomed
24 May, 2023The New Zealand Game Developers Association has welcomed the government's budget decision to support the sector.
Balancing customer and employee experience
15 May, 2023 by George Harb, Vice President, ANZ, OpenTextFor the public sector to achieve sustainable growth over a long period, it needs to begin prioritising both employee and customer experience simultaneously.
SAS commits $1 billion to AI-powered industry solutions
12 May, 2023SAS will invest $1 billion over the next three years to further unique advanced analytics solutions for specific industries, including government.
Australian NFP automates to optimise care
11 May, 2023To better personalise care services, The Disability Trust needed a secure, singular view of operational, employee and participant information.
IDEMIA wins Singapore's competitive ABCS contract
11 May, 2023Identity technology vendor IDEMIA has been awarded the highly competitive and much sought after Singapore Automated Border Control System.
Partnership to provide media monitoring and services
10 May, 2023KINSHIP digital and its technology partner Sprinklr will provide media monitoring and related services to government agencies over three years.
Pacific National adopts Fortinet solutions
10 May, 2023 by Dylan Bushell-EmblingPrivate rail freight operator Pacific National has replaced its aging MPLS network with a secure SD-WAN solution provided by Fortinet.
