No pain, no gain: driving recovery through trial and error
15 September, 2022 by Katrina Lawrence, Vice President, Public Sector, Dell Technologies Australia and New ZealandAccepting errors and regarding them as an opportunity will enable resilience in our hyper-competitive and increasingly digitalised futures.
Everbridge helping WIRES save Australian wildlife
14 September, 2022 by Dylan Bushell-EmblingAustralian non-profit the Wildlife Information Rescue and Education Service is using Everbridge's xMatters platform to coordinate its animal rescue efforts.
Orchestrating empathetic customer experiences to build trust
12 September, 2022 by Tony Winterbottom, Principal – Government Business, ANZ, GenesysIt's time to revolutionise customer service delivery, leveraging empathy to rebuild trust in government. But what does this look like in practice?
Government rolls out revamped myGov site
09 September, 2022 by Dylan Bushell-EmblingThe Ministry for Government Services has made improvements to the myGov web hub as part of a wider upgrade that will include launching a new mobile app.
Enabling enterprise mobility in government
08 September, 2022 by Brent Paterson, Managing Director Australia and New Zealand, SNPThe public sector must streamline internal processes, reduce admin costs and accelerate responsiveness, all while managing a more mobile workforce.
Responsible AI
06 September, 2022 by John Asquith, Government Relations Lead, ServiceNow AustraliaBy focusing on the ethical design and delivery of products and services, organisations can become more agile and adaptive.
Leveraging software technologies to drive a digital, AI-enabled future
02 September, 2022 by John Garratt, Federal Government Director, Micro FocusCitizens expect streamlined experiences when dealing with government agencies, especially as people become increasingly comfortable with digital technologies.
The challenges of smart city data management
31 August, 2022 by Gavin Jones, Vice President Sales, Australia & New Zealand, ConfluentTechnology investments are improving government services but they are also creating a headache for data storage, analysis, and integration.
ADHA signs MoU with HL7 on digital health standards
30 August, 2022 by Dylan Bushell-EmblingThe Australian Digital Health Agency will collaborate with Health Level Seven to support the adoption of the FHIR digital healthcare standards Australia-wide.
Equitable upskilling — closing the digital divide
24 August, 2022 by James Horne, CEO, Balance Internet and Program Lead, Skill FinderMany Australian citizens need to level-up their digital competencies in order to secure sought-after roles in the booming tech industry.
Low-code: bridging the public sector tech skills gap
22 August, 2022 by Rob Bollard PSM, Industry Principal Public Sector, Pegasystems ANZThe need to constantly innovate and transform puts increased pressure on IT departments at a time when developer resources are scarce. Is low-code the answer?
BSG: Citizens ready for next step in digital government
19 August, 2022New research suggests that Australians are demanding personalised, proactive services from government.
LaunchVic tips HammerTech for unicorn status
17 August, 2022Construction operations software vendor HammerTech has been tipped by Victorian startup agency LaunchVic to achieve unicorn status by 2030.
NSW Government accelerates digital transformation
16 August, 2022Microsoft has extended its partnership with the NSW Government for a further five years.
ASA says neurodiversity hires key to skills shortage
11 August, 2022Data solutions not-for-profit is scaling for growth and says young autistic and neurodiverse adults are the answer to digital skills shortages.
