NSW says connectivity strategy will deliver
11 October, 2022Developed by the NSW Telco Authority, the Connectivity Strategy is an overarching plan that brings together whole-of-government connectivity initiatives.
Creating connected government for improved service
05 October, 2022 by Gethin Constable, Public Services Advisory Lead, Avanade AustraliaThe pandemic forced us to develop elements of a digital economy, but the results emphasised the disparity between states and their agencies.
Townsville University Hospital undergoes full digital transformation
27 September, 2022TUH is using Dell Technologies to support healthcare solutions with a focus on delivering positive patient outcomes.
Opting for open source when implementing explainable AI
22 September, 2022 by Fytos Charalambides, Senior Director and Head of Technology, Australia and New Zealand, Red HatFrom a government perspective, Australia must trust the foundation that AI technologies are built on. Could the solution lie in open source software?
Hornsby residents urged to download app and 'get prepared'
21 September, 2022Sydney's Hornsby Shire Council is helping residents to stay safe by downloading and completing an emergency plan on its 'Get Prepared' app.
Leveraging AI: what's holding the public sector back?
20 September, 2022 by Angeline Maronese, Managing Director for ANZ, Rackspace TechnologyDigitial innovation is a government imperative, so why are more agencies not leveraging AI-driven cloud opportunities?
Three trends in modernising legacy systems
15 September, 2022To successfully transform a government must consider a holistic change across departments and the various technologies available to achieve these goals.
Living on the edge
15 September, 2022 by Chris Gibbs, Managing Director & Regional Vice President ANZ, AkamaiWith smart cities programs on the increase, reaching full potential means embracing edge computing.
No pain, no gain: driving recovery through trial and error
15 September, 2022 by Katrina Lawrence, Vice President, Public Sector, Dell Technologies Australia and New ZealandAccepting errors and regarding them as an opportunity will enable resilience in our hyper-competitive and increasingly digitalised futures.
Everbridge helping WIRES save Australian wildlife
14 September, 2022 by Dylan Bushell-EmblingAustralian non-profit the Wildlife Information Rescue and Education Service is using Everbridge's xMatters platform to coordinate its animal rescue efforts.
Orchestrating empathetic customer experiences to build trust
12 September, 2022 by Tony Winterbottom, Principal – Government Business, ANZ, GenesysIt's time to revolutionise customer service delivery, leveraging empathy to rebuild trust in government. But what does this look like in practice?
Government rolls out revamped myGov site
09 September, 2022 by Dylan Bushell-EmblingThe Ministry for Government Services has made improvements to the myGov web hub as part of a wider upgrade that will include launching a new mobile app.
Enabling enterprise mobility in government
08 September, 2022 by Brent Paterson, Managing Director Australia and New Zealand, SNPThe public sector must streamline internal processes, reduce admin costs and accelerate responsiveness, all while managing a more mobile workforce.
Responsible AI
06 September, 2022 by John Asquith, Government Relations Lead, ServiceNow AustraliaBy focusing on the ethical design and delivery of products and services, organisations can become more agile and adaptive.
Leveraging software technologies to drive a digital, AI-enabled future
02 September, 2022 by John Garratt, Federal Government Director, Micro FocusCitizens expect streamlined experiences when dealing with government agencies, especially as people become increasingly comfortable with digital technologies.
