Digital

Opting for open source when implementing explainable AI

22 September, 2022 by Fytos Charalambides, Senior Director and Head of Technology, Australia and New Zealand, Red Hat | Supplied by: Red Hat Asia Pacific Pty Ltd

From a government perspective, Australia must trust the foundation that AI technologies are built on. Could the solution lie in open source software?


Hornsby residents urged to download app and 'get prepared'

21 September, 2022

Sydney's Hornsby Shire Council is helping residents to stay safe by downloading and completing an emergency plan on its 'Get Prepared' app.


Leveraging AI: what's holding the public sector back?

20 September, 2022 by Angeline Maronese, Managing Director for ANZ, Rackspace Technology | Supplied by: Rackspace Technology

Digitial innovation is a government imperative, so why are more agencies not leveraging AI-driven cloud opportunities?


Living on the edge

15 September, 2022 by Chris Gibbs, Managing Director & Regional Vice President ANZ, Akamai | Supplied by: Akamai Technologies

With smart cities programs on the increase, reaching full potential means embracing edge computing.


No pain, no gain: driving recovery through trial and error

15 September, 2022 by Katrina Lawrence, Vice President, Public Sector, Dell Technologies Australia and New Zealand | Supplied by: Dell Technologies

Accepting errors and regarding them as an opportunity will enable resilience in our hyper-competitive and increasingly digitalised futures.


Everbridge helping WIRES save Australian wildlife

14 September, 2022 by Dylan Bushell-Embling

Australian non-profit the Wildlife Information Rescue and Education Service is using Everbridge's xMatters platform to coordinate its animal rescue efforts.


Orchestrating empathetic customer experiences to build trust

12 September, 2022 by Tony Winterbottom, Principal – Government Business, ANZ, Genesys | Supplied by: Genesys

It's time to revolutionise customer service delivery, leveraging empathy to rebuild trust in government. But what does this look like in practice?


Government rolls out revamped myGov site

09 September, 2022 by Dylan Bushell-Embling

The Ministry for Government Services has made improvements to the myGov web hub as part of a wider upgrade that will include launching a new mobile app.


Enabling enterprise mobility in government

08 September, 2022 by Brent Paterson, Managing Director Australia and New Zealand, SNP | Supplied by: SNP Australia Pty Ltd

The public sector must streamline internal processes, reduce admin costs and accelerate responsiveness, all while managing a more mobile workforce.


Responsible AI

06 September, 2022 by John Asquith, Government Relations Lead, ServiceNow Australia | Supplied by: ServiceNow Australia Pty Ltd

By focusing on the ethical design and delivery of products and services, organisations can become more agile and adaptive.


Leveraging software technologies to drive a digital, AI-enabled future

02 September, 2022 by John Garratt, Federal Government Director, Micro Focus | Supplied by: Micro Focus Pty Ltd

Citizens expect streamlined experiences when dealing with government agencies, especially as people become increasingly comfortable with digital technologies.


The challenges of smart city data management

31 August, 2022 by Gavin Jones, Vice President Sales, Australia & New Zealand, Confluent | Supplied by: Confluent ANZ

Technology investments are improving government services but they are also creating a headache for data storage, analysis, and integration.


ADHA signs MoU with HL7 on digital health standards

30 August, 2022 by Dylan Bushell-Embling

The Australian Digital Health Agency will collaborate with Health Level Seven to support the adoption of the FHIR digital healthcare standards Australia-wide.


Equitable upskilling — closing the digital divide

24 August, 2022 by James Horne, CEO, Balance Internet and Program Lead, Skill Finder

Many Australian citizens need to level-up their digital competencies in order to secure sought-after roles in the booming tech industry.


Low-code: bridging the public sector tech skills gap

22 August, 2022 by Rob Bollard PSM, Industry Principal Public Sector, Pegasystems ANZ | Supplied by: Pegasystems Pty Ltd

The need to constantly innovate and transform puts increased pressure on IT departments at a time when developer resources are scarce. Is low-code the answer?


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