Insitec acquires The Network to better support Defence
11 July, 2022 by Dylan Bushell-EmblingThe Australian Department of Defence's main software and systems provider, Insitec, has acquired technology recruiter The Network for $26.5m.
Why do governments struggle so much with IT?
06 July, 2022 by Ben Pluzynk, Director and Country Manager ANZ, Freshworks | Supplied by: Freshworks AustraliaGiven how much easier technology has become to adopt and deploy over the past few years, why is the public sector still so far behind?
Agencies still underusing digital documents
04 July, 2022 by Dylan Bushell-EmblingOnly 14% of IT respondents from Australian government agencies polled in a recent survey said their agencies have entirely digitised their document processes.
Kickstarting First Nations digital careers
23 June, 2022Microsoft and the Queensland Government have announced a new partnership designed to kickstart the careers of First Nations people.
Penten joins Airbus's Team Maier
22 June, 2022 by Dylan Bushell-EmblingCanberra-based Penten has joined Team Maier, the Airbus-led consortium bidding for a Defence project to build a sovereign military satellite capability.
Stone & Chalk unveils first residents of its Sydney Scaleup Hub
15 June, 2022The Stone & Chalk-operated Scaleup Hub at Tech Central, set to open its doors in July, has unveiled its first set of residents.
Threading the CRM needle in public sector contact centres
10 June, 2022 by Sabrina Atienza, director of product management, Pegasystems | Supplied by: Pegasystems Pty LtdBeing a customer service agent can be a thankless task at the best of times, and that's never been truer than it is in 2022.
Castlepoint named in global CyberTech100 list
08 June, 2022AI compliance software specialist Castlepoint Systems has been named in the CyberTech100 as one of the world's most innovative cyber technology companies.
E-invoicing deadline looms
08 June, 2022 | Supplied by: SAP Concur Technologies ( Australia) Pty LtdAustralian federal government agencies only have a few weeks left to fully adopt e-invoicing ahead of the ATO-mandated 1 July deadline.
Big data: improving the citizen experience
06 June, 2022 by James Horne, CEO, Balance Internet | Supplied by: Balance InternetUtilising big data and data analytics to better understand the citizen journey will improve citizen experience and deliver better agency impact.
Service.NSW to hold digital inclusion workshops
03 June, 2022 by Dylan Bushell-EmblingThe NSW Department of Customer Service will hold two online community workshops next week to help understand and overcome barriers to digital inclusion.
DISER implements ServiceNow Protected Platform
02 June, 2022 by Dylan Bushell-EmblingThe federal Department of Industry, Science, Energy and Resources has adopted the ServiceNow Protected Platform across its ESM operations.
Digital-first, flexible and responsive: the future of e-government
02 June, 2022 by Sebastian Krueger, VP APAC, Paessler | Supplied by: Paessler AGModern e-government is more complex than streamlining procedures; it involves ambitious goals, numerous stakeholders and a minefield of compliance issues.
NZ Parliamentary Service digitising through SaaS
02 June, 2022 by Dylan Bushell-EmblingNew Zealand's Parliamentary Service is using the move to an SaaS-based environment provided by TechnologyOne to digitalise its operations.
Qld Govt launches review into Public Records Act
01 June, 2022 by Dylan Bushell-EmblingRetired Queensland Supreme Court Justice John Byrne will lead a review into modernising and augmenting the state's Public Records Act.
