Articles
Putting people at the centre of aged care means investing in technology
The stories of limited access, substandard care and systemic problems in Australia's aged-care industry unveiled in the Royal Commission into the sector highlights the need for an immediate call to action. [ + ]
Embracing 5G while staying secure
The Australian Government recently auctioned off Australia's fastest 5G spectrum as demand for faster and denser internet connectivity continues to grow. [ + ]
How operationalised analytics delivers faster, more accurate decisions
Australian Government organisations have been forced to deliver more remotely, using fewer resources and leveraging data in new and unexpected ways over the past 15 months. This meant becoming smarter — fast. [ + ]
What should AI in government look like?
As governments continue to release guidance for organisations encouraging the ethical use of AI systems, it begs the question of how governments themselves are implementing such practices. [ + ]
NSW publishes data sharing strategy
The NSW Government has pledged to appoint a chief data officer for every department that lacks one as part of its new whole-of-government data sharing strategy. [ + ]
Digital government now and into the future
The uncertain and constantly shifting environment currently facing Australia and beyond has forced government organisations to reassess their strategies, plans and aspirations for digital transformation. [ + ]
The role of AI in public sector
There are any number of applications for AI across industry sectors, but the role of AI in the public sector itself shouldn't be overlooked, particularly in the area of customer service. [ + ]
Is the Australian Government equipped to fight cyber attacks?
Last year there were 1051 cyber attacks reported in Australia. Here, Pieter Danhieux details the steps the government can take to fight back. [ + ]
Digital citizen engagement: insights from Singapore
Blackbox Research's annual Public Sector Experience Index (PSXI) measured where 30 public sector organisations in Singapore stand in terms of their digitalisation journeys. [ + ]
Creating a seamless COVID-19 vaccine rollout
As the Australian Government continues the next phases of vaccine delivery, it has been faced with challenging technical issues. [ + ]
5G deployments will bring new threat vectors
The US Cybersecurity and Infrastructure Security Agency has published a research paper detailing the threat vectors associated with deployments of 5G networks. [ + ]
Auditor-General calls for Vic public service IT rethink
The Victorian Auditor-General's Office (VAGO) has called for a rethink around the public service's approach to sourcing, managing and governing its complex IT projects. [ + ]
Clarifying the role of public sector CDOs in APAC
A research report has revealed that almost half of the public sector CDOs in APAC are unclear about their responsibilities within their organisation. [ + ]
Digital service delivery — three priorities for governments
As policymakers strive to meet the multidimensional needs of citizens and deliver effective and efficient digital services, here are three priorities they need to be focusing on. [ + ]
How deliberate design can help close the digital divide
How do governments continue to build from the unexpected acceleration in digital transformation and deliver against newly reset expectations? [ + ]