Articles
Calls to exclude tech tax dodgers from govt tenders
CICTAR has urged the government to exclude ICT companies engaging in aggressive tax minimisation efforts from participating in APS tenders. [ + ]
Outsourcing impacting APS's ICT capability: CPSU
The Community and Public Sector Union has urged the government to address the policies leading to the APS's growing reliance on outsourcing and contract staff. [ + ]
Transport NSW and Sydney Trains not effectively managing cyber risks — NSW Auditor-General
The NSW Auditor-General has slammed Transport for NSW (TfNSW) and Sydney Trains' management of cybersecurity risks as ineffective. [ + ]
Tech giants call for changes to critical infrastructure Bill
Atlassian, Palo Alto and the Cybersecurity Coalition have called for stronger safeguards and other alterations to the critical infrastructure legislation. [ + ]
Innovating govt CX without cost blowouts
OpenCities Founder and GM of Global Platform Strategies for Granicus Alex Gelbak* reflects on innovating government customer experience while preventing cost blowouts. [ + ]
Security expert develops vaccine passport storage platform
Aston University visiting professor and GVE CEO Koji Fusa has proposed a method for the secure allocation and storage of vaccine passports for everyone in the world. [ + ]
Putting people at the centre of aged care means investing in technology
The stories of limited access, substandard care and systemic problems in Australia's aged-care industry unveiled in the Royal Commission into the sector highlights the need for an immediate call to action. [ + ]
Embracing 5G while staying secure
The Australian Government recently auctioned off Australia's fastest 5G spectrum as demand for faster and denser internet connectivity continues to grow. [ + ]
How operationalised analytics delivers faster, more accurate decisions
Australian Government organisations have been forced to deliver more remotely, using fewer resources and leveraging data in new and unexpected ways over the past 15 months. This meant becoming smarter — fast. [ + ]
What should AI in government look like?
As governments continue to release guidance for organisations encouraging the ethical use of AI systems, it begs the question of how governments themselves are implementing such practices. [ + ]
NSW publishes data sharing strategy
The NSW Government has pledged to appoint a chief data officer for every department that lacks one as part of its new whole-of-government data sharing strategy. [ + ]
Digital government now and into the future
The uncertain and constantly shifting environment currently facing Australia and beyond has forced government organisations to reassess their strategies, plans and aspirations for digital transformation. [ + ]
The role of AI in public sector
There are any number of applications for AI across industry sectors, but the role of AI in the public sector itself shouldn't be overlooked, particularly in the area of customer service. [ + ]
Is the Australian Government equipped to fight cyber attacks?
Last year there were 1051 cyber attacks reported in Australia. Here, Pieter Danhieux details the steps the government can take to fight back. [ + ]
Digital citizen engagement: insights from Singapore
Blackbox Research's annual Public Sector Experience Index (PSXI) measured where 30 public sector organisations in Singapore stand in terms of their digitalisation journeys. [ + ]