Articles
Interview: Matt Browne
In our annual Leaders in Technology series, we ask the experts what the year ahead holds. Today we talk safety management with Donesafe's Matt Browne. [ + ]
Interview: Nathan McGregor, Cradlepoint
In our annual Leaders in Technology series, we ask the experts what the year ahead holds. Today we talk wireless edge with Cradlepoint's Nathan McGregor. [ + ]
LGs collaborate to boost digital transformation
Collaboration between three South Australian local government offices has built a foundation for resource and knowledge sharing. [ + ]
Digital identity the keystone for digitising government services
One of the keystones in the digitisation of government services and the development of the global digital economy is digital identity. [ + ]
Interview: Chris Peck, SAP Australia
In our annual Leaders in Technology series, we ask the experts what the year ahead holds. Today we talk digital technologies with SAP's Chris Peck. [ + ]
Addressing public sector procurement challenges
A global survey of procurement specialists found 59% lacked electronic and digital procurement systems when the pandemic hit. [ + ]
Better government through simple, interconnected systems
While some lag in digital transformation, many government agencies are providing seamless, proactive and connected customer experiences. [ + ]
Interview: Brett Barningham, Civica
In our annual Leaders in Technology series, we ask the experts what the year ahead holds. Today we talk data and efficiency with Civica's Brett Barningham. [ + ]
Closing the cybersecurity compliance gap
There is always a tension between cybersecurity and usability, and nowhere is this more evident than in government. [ + ]
Modern government needs content services aligned for better customer experience
Health and economic crises have exacerbated digital transformation challenges in the public sector, with many agencies finding the need to evolve. [ + ]
Inside the Census: capturing the nation's data
The Australian Bureau of Statistics, PwC Australia and Amazon Web Services came together to deliver a successful 2021 Census Digital Service. [ + ]
Melbourne Water brings hybrid cloud strategy ONTAP
Melbourne Water has selected NetApp's ONTAP solution to underpin the utility's new hybrid cloud-focused strategy. [ + ]
Digital transformation: why culture matters
When trying to understand what goes wrong in DX projects, look beyond the technology. Cultural acceptance is the key element of digital transformation. [ + ]
The pandemic taught us how to approach the next set of risks
Navigating risks requires digital transformation, especially in the data era. [ + ]
How AI is transforming customer experience
Leveraging AI solutions provides immediate access for human CX agents to more specific and useful information about caller behaviours and interactions. [ + ]
