Industry News
NSW DCJ taps Genesys tech to house bushfire victims
The NSW Department of Communities and Justice used Genesys contact centre technology to rapidly ramp up capacity at its emergency housing contact centre. [ + ]
Government, industry prepare for attacks on electricity sector
The public and private sectors are strengthening their coordinated response to potential cyber attacks through a series of exercises. [ + ]
TALQ Consortium releases new smart city protocol
The TALQ Specification 2.2.0 has been released, officially replacing TALQ 2.1.0. [ + ]
DTA introducing remote Azure training
The DTA and Microsoft have collaborated to introduce an Azure cloud training program that can be conducted remotely in light of the COVID-19 lockdown. [ + ]
City of Newcastle invests $100K in e-library expansion
The upgrade builds on the strong success of its existing digital platform which accounts for 30% of all book loans. [ + ]
Better access to information rights needed during COVID-19
Public authorities must be more transparent with citizens in their decision-making, say Australian and international information access commissioners. [ + ]
Cyber attacks on politicians surge in Q1
The number of breaches of government and individual politician records surged by 278% year-on-year during the first quarter of 2020, according to Atlas VPN. [ + ]
Civica helping NSW councils recover from fires, floods
Civica is providing its Recover portal to help NSW councils submit Disaster Recovery Funding Arrangements claims related to the recent bushfires and floods. [ + ]
Major transition to telehealth underway in Tasmania
More than 20 virtual rooms have been expanded to accommodate up to 5000 telehealth appointments at Launceston General Hospital. [ + ]
ASD takes action against COVID-19 cybercriminals
The Australian Signals Directorate has commenced an offensive cyber campaign against cybercriminals taking advantage of the COVID-19 pandemic. [ + ]
WA state entities still lack security controls
Western Australia's Auditor General has warned that state government entities are still lacking in information security and risk management controls. [ + ]
Big data key to improving home care living assistance
The University of Auckland has crunched millions of rows of data to recommend a new funding model for New Zealand's District Health Boards. [ + ]
CIBIS helps Civica build planning portal for NSW councils
Civica and Australian software developer CIBIS have collaborated on the development of a new planning portal that will soon be mandatory for all NSW councils. [ + ]
GP clinics to get free nbn boost for telehealth
NBN Co will provide clinics with free 50 Mbps download and 20 Mbps upload connection upgrades to help support a mass shift to telehealth. [ + ]
Ballarat Council embraces Microsoft Power Apps
Ballarat Council employees are using Microsoft's Power Apps framework to develop their own low-code or no-code applications to improve business processes. [ + ]
