Interview: Rod Bassi, Acer
14 February, 2022In our annual Leaders in Technology series, we ask the experts what the year ahead holds. Today we talk hybrid working environments with Acer's Rod Bassi.
Verizon Business underpins vax passport integration
10 February, 2022 by Dylan Bushell-EmblingVerizon Business played a role in securing Australia's international COVID-19 Vaccination Certificate for travellers.
Connecting communities — Hume City Council's digital journey
09 February, 2022As a senior leader in local government, this webinar is not to be missed. Learn how Hume City Council's digital transformation is benefiting the organisation and its constituents.
Why government should adopt low-code platforms
09 February, 2022 by Rob Bollard, Director, Industry Principal – Public Sector APACPublic sector agencies are recognising the power of repeatable platforms to deliver value quickly and provide long-term capability.
Interview: Steve Foster, Everbridge
09 February, 2022In our annual Leaders in Technology series, we ask the experts what 2022 holds. Today we talk critical event management with Everbridge's Steve Foster.
Libraries Tasmania safeguards archive collections
08 February, 2022Libraries Tasmania has partnered with active digital preservation software vendor Preservica under a multiyear contract.
Wodonga TAFE modernises contact centres
07 February, 2022 by Dylan Bushell-EmblingVictoria's Wodonga TAFE selected NICE and partner Generation-e to help modernise and digitalise the institution's contact centre capabilities.
Interview: Shane Bartholomew, Hume City Council
04 February, 2022In our Leaders in Technology series, we ask the experts what 2022 holds. Today we talk digital transformation with Hume City Council's Shane Bartholomew.
Solving multilingual customer service challenges
03 February, 2022iCT Group has partnered with Jeeves.Plus to address the challenges faced by organisations dealing with multicultural customers.
Water Corporation awards $59m services contract to Empired
02 February, 2022WA's Water Corporation has awarded a $59m, seven-year contract for delivery of digital workplace and infrastructure managed services to Empired.
Department of Education Tasmania comply with TAHO regulations by automatically capturing HR requests from ServiceNow into Content Manager
01 February, 2022Using FYB Service2CM enabled the Department of Education Tasmania to move from an email based workflow to a ticketing system (ServiceNow), while complying with TAHO regulations.
Energy Queensland selects substation automation system
31 January, 2022CGI has won a five-year contract with Energy Queensland (EQL) to supply its operational technology hardware, software and specialised services.
New index highlights govt service delivery issues
27 January, 2022A new global report, including detailed ANZ data, provides insight into the identity maturity of public sector agencies.
Using DevOps to address CX challenges
25 January, 2022 by Alok Kulkarni, CEO and co-founder, CyaraDevOps for CX refocuses the unique aspects of CX software to improve customer-serving technology products and services.
Interview: Terry Goodman, Intech Solutions
19 January, 2022In our annual Leaders in Technology series, we ask the experts what 2022 holds. Today we talk end-to-end solutions with Intech Solutions' Terry Goodman.
