Articles
Putting people first — government’s human-centric IT vision
Human-centred design is changing the way government interacts with the public, leading to better outcomes and more transparency. [ + ]
My Health Record privacy complaints spiked in 2018–19
Complaints to the Office of the Australian Information Commissioner related to the My Health Record system spiked prior to the end of the opt-out period. [ + ]
Enabling diversity of thought in the workplace
Communication and collaboration technology can help establish a working environment that caters for the diverse needs of the workforce. [ + ]
Meeting citizens' expectations in the digital age
Automation is the solution for governments to deliver instantaneous, individualised and 100% accurate service and advice for both citizens and employees. [ + ]
Cities moving to 100% renewable energy
Sydney and Newcastle plan to switch to 100% renewable energy for their council operations from next year, while the ACT plans to go 100% renewable Canberra-wide. [ + ]
NZ provides $12m for environmental analytics project
The NZ Government will provide $12.1m in funding for a University of Waikato-led project to develop advanced analytics techniques for environmental data. [ + ]
Top 10 tech trends for 2020
Gartner has identified security, service provision, empowered workforces and seven other solutions and technologies on which CIOs should focus in 2020. [ + ]
SCCANZ calls for better smart cities efforts
The Smart Cities Council Australia and New Zealand has called on the federal government to show a renewed commitment to the smart cities movement. [ + ]
Residents expect self-service council interactions
Nearly eight in 10 Australians polled by Civica and UTS expect their main interactions with local council to be through self-service tech within five years. [ + ]
Data centre-as-a-service to drive NSW government digitisation
NSW government departments can now access Secure Agility's data centre-as-a-service to help drive their digital transformation. [ + ]
CX can help local governments respond to disasters
Technology can make the design and construction of buildings easier and more predictable, enabling a focus on solutions to respond, prevent and reduce disasters. [ + ]
Victorian hospitals infected by ransomware
A number of hospitals and health services in parts of Victoria have fallen victim to a ransomware attack, and are facing disruption as a result. [ + ]
Mentor the tech professionals of the future
You can help develop the ICT professionals of the future via the Australian Mathematics Trust's digIT student mentorship program. [ + ]
UK hunting for Chief Digital Information Officer
The UK government has embarked on a search for an applicant to fill the new role of Government Chief Digital Information Officer. [ + ]
Overcoming security hurdles and unearthing savings
An upgraded and standardised PDF solution has been rolled out across six Queensland Government departments. [ + ]