Articles
A collaborative approach to innovation
Learning from the past while embracing the future is a key part of the journey forward, says the WA Department of Transport's Craig Wooldridge. [ + ]
Better data and insights for NSW DCJ
The NSW Department of Communities and Justice has partnered with Taysols to upgrade its corporate data warehouse and improve outcomes for its clients. [ + ]
Building the foundations for a productive and sustainable government
The application of intelligent design and technology-based solutions will help lead Australia into a productive, secure and more sustainable future. [ + ]
A new CX approach for the voice-activated world
In a world of voice-activated, 'pageless' services, your 20-year-old apps can't keep up. Building the tech is not enough; you need to think about how it is delivered. [ + ]
Humanise your CX strategy with visual engagement
Direct communication with customers through visual channels humanises the customer experience to grow customer satisfaction, brand popularity and revenue. [ + ]
DTA signs renewed MoU with AIIA
The DTA and AIIA have signed a renewed agreement covering collaboration on digitally transforming government service delivery. [ + ]
Councils embrace technology transformation
Many local councils across Australia are planning for (or have commenced) a technology transformation program but are facing a series of roadblocks, according to KPMG. [ + ]
Turning the technology big wheels
Seeking out and applying innovation to make life better for councils is in the LGAQ's DNA, says the Association's Greg Hallam. [ + ]
DTA, APSC announce Digital Career Pathways program
The Digital Transformation Agency and Australian Public Service Commission are conducting a program aimed at helping APS employees pursue new digital careers. [ + ]
A people-first view of collaborative technology is essential for mental health
How to put people at the forefront of office technology decisions will be a key topic of discussion at the Integrate Conference and Expo this month. [ + ]
Exploring the subtleties of data sharing
Frameworks for data sharing, as opposed to data release, need to be developed to preserve users' personal information while maximising utility and benefits. [ + ]
Latest innovations on show at CEBIT 2019
The nation's most influential leaders in technology and innovation will be part of the line-up for CEBIT Australia, 29–31 October 2019. [ + ]
US federal agencies have poor cyber risk management
The US Government Accountability Office (GAO) has uncovered major issues during an audit of 23 federal agencies' cybersecurity risk management practices. [ + ]
UK's ICO selects participants for Sandbox beta
The UK's Information Commissioner's Office aims to address the balance between innovation and data protection with its new Sandbox initiative. [ + ]
Public sector organisations vulnerable to cyber attacks
Nearly half of security professionals at public sector organisations in markets including Australia say attackers will breach their network every time they try. [ + ]
