Articles
Qld Cyber Security Unit getting results
The Queensland government's Cyber Security Unit, established in February 2016, has already helped agencies avoid major effects from cyber threats. [ + ]
Building the digital future of Australia's emergency services
We have a long way to go to reach the digitally powered future that pop culture like Black Mirror depicts. [ + ]
Technology in Government 2017
Australia's premier government ICT showcase returns in August, with a packed line-up of top Australian and international speakers. [ + ]
SA appoints chief advisor on innovation
Tech entrepreneur Dr Tom Hajdu has been appointed as South Australia's chief advisor on innovation, tasked with attracting more entrepreneurial talent to the state. [ + ]
ATO details causes of outages
The ATO has given a glimpse into why a storage area network failure led to complete outages of the tax agency's online services in December and February. [ + ]
DTA revamps myGov portal to lift usability
User frustration at the complexity of the myGov online government services portal has led to a revamp of its design and layout. [ + ]
WannaCry proves govts must stop hoarding exploits: MS
In the wake of the weekend's WannaCry ransomware attack, Microsoft has renewed its call for governments to agree to report vulnerabilities to vendors, rather than exploiting them for espionage purposes. [ + ]
OCX is the missing metric for government agencies
Measurement of operational customer experience can assist in recovery from online failures. [ + ]
Australia needs comprehensive data sharing reform
The Productivity Commission's final report into open government data calls for a new framework for data sharing that would involve comprehensive policy and process reforms. [ + ]
Hundreds of attacks daily on critical organisations
86% of Australia's top organisations experienced at least one attempted cyber attack last financial year, according to the ACSC's latest security survey. [ + ]
3 in 4 agencies now managing records digitally
Three-quarters of all Australian government agencies now manage their records digitally, according to a National Archives report on the Digital Continuity 2020 Policy. [ + ]
Ombudsman slams Centrelink debt system
The Commonwealth Ombudsman has published a report critical of the Department of Human Services' implementation of the controversial Centrelink automated debt collection system. [ + ]
Council merger brings synergy of systems
The merger of several Sydney councils is seen as a golden opportunity to reboot and rationalise the new municipality's entire software suite. [ + ]
Data centre decisions for government
While governments share many of the same sort of data centre concerns with the private sector, there are some public sector challenges that need addressing, said Zerto's Matthew Kates. [ + ]
Making government ICT projects a success
Projects such as Western Australia's GovNext provide a formidable challenge due to agency-centric silos and many other factors. [ + ]
