Service NSW is leading the way in using co-design methodologies to transform how citizens interact with government departments and agencies. [ + ]

Moving transactions online is not enough. The whole relationship, including transaction, interaction and follow-up, must be digital. [ + ]

A 'smart' ambulance that can transmit real-time information about patients en route is set to revolutionise communications between hospitals and emergency services. [ + ]

Sydney Trains has appointed system integrator Ajilon to manage the $276m project to build a new Rail Operations Centre to improve operational efficiency and reduce delays. [ + ]

Numerous federal agencies and departments are rapidly realising the efficiency and security merits of the govCMS open source web platform. [ + ]

The government has commenced a controversial trial in South Australia's Ceduna involving providing 80% of welfare payments on a cashless Visa debit card. [ + ]

The Department of Human Services has contracted IBM to provide technology to support a range of digital government initiatives, including myGov portals to key financial support services. [ + ]

Unisys has opened a new service desk in Sydney to support the delivery of its six-year contract to provide IT support to NSW government agencies. [ + ]

The federal government has selected the Australian Nuclear Science and Technology Organisation to manage the Australian Synchrotron due to its experience managing large-scale research infrastructure. [ + ]

Queensland Rail will use software from Quintiq to help manage its train fleet, including its 75 new NGR trains, as part of the largest single investment in trains in the state's history. [ + ]

The Australian Department of Defence has signed a two-year contract extrusion with Unisys worth around $74 million covering the continued delivery of IT support nationwide. [ + ]

Placing a broader focus on increasing digital fluency, and not just on STEM skills, may help close ICT gender gap, experts say. [ + ]

The federal government has allocated $230m to build the new centre for Defence Industry Capability, which will see Defence and the private sector collaborate on innovative technologies. [ + ]

ADF technology supplier Thomas Global Systems has opened an innovation hub to support the development of technologies for the defence and aerospace industries. [ + ]

As we move into the public-data-by-default age, implementing a single, secure, data protection platform can alleviate the headaches of government CIOs and IT administrators. [ + ]